Contact us

If you have any specific inquiry or need to repair large amounts of corrupted video/audio files, please send us a message via email, and we will get in touch with you:

Mailing Address*:
Attn: Restore.Media Team
Access Softek, Inc.
727 Allston Way, Suite C
Berkeley, CA 94710-2229 USA

* For any questions and inquiries, please contact us by email, as this is our primary communication channel.
* We do not accept hardware storage media (such as flash memory cards, hard drives, etc.) sent through postal or shipping services.
If you would like our engineers to manually repair a corrupted file, please upload it to your Restore.Media account and then make an appropriate request from the app. Alternatively, you can upload the file to a cloud storage like Google Drive and email us the link.

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