If you have any specific inquiry or need to repair large amounts of corrupted video/audio files, please send us a message via email, and we will get in touch with you:
E-mail: info@restore.mediaMailing Address*: Attn: Restore.Media Team Access Softek, Inc. 727 Allston Way, Suite C Berkeley, CA 94710-2229 USA
* For any questions and inquiries, please contact us by email, as this is our primary communication channel. * We do not accept hardware storage media (such as flash memory cards, hard drives, etc.) sent through postal or shipping services. If you would like our engineers to manually repair a corrupted file, please upload it to your Restore.Media account and then make an appropriate request from the app. Alternatively, you can upload the file to a cloud storage like Google Drive and email us the link.
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